Eric Reis, in his book “The Lean Startup”, defines a startup as “a human institution designed to create a new product or service under conditions of extreme uncertainty.” As a serial entrepreneur that is constantly building something new in this environment of extreme uncertainty, potential failure is always right around the corner. A few days ago I met a young college graduate from my alma...Read More
What is the biggest problem with B2B sales? It’s not your sales techniques, your systems, or your people. It is the “buying panel”. Businesses buy from other businesses in groups—it’s a collaborative social activity. On average, every B2B buying panel includes 4 to 5 decision makers. This many decision makers makes it difficult to reach consensus on the purchase decision. Close rates suffer....Read More
In B2B sales, many salespeople believe their job consists of the following: set up appointments, then once in the appointment, ask a few questions, demonstrate the product or solution, answer the prospect’s questions, then provide a price quote. If the price seems right, the...
In my last post in this series on mistakes in sales leadership, I wrote about Sales Mistake #1: Not Giving Up Soon Enough, where we dissected the opportunity cost inherent in carrying sales conversations forward with prospects that aren’t going to go anywhere.
Mistake #2 is similar: every minute you spend with someone that isn’t the decision maker is a minute you could be spending with the ...
You spend a lot of money and energy bringing people to your website. How do you get them to sign up? Did you know there is mounting evidence that product videos can dramatically increase your conversion rates?Read More
Recording a software product video can be intimidating. In the coming weeks and months, we hope to post lots of tips and tricks to make the process easy. Today, we’ll focus on the actual recording of the product.Read More
We generally think of automation as a way to save time. And we often only think about automating tasks that make us want to pull our hair out with frustration or boredom. This is because in most of our minds, the purpose of automation is to save us from the boring tasks we don't want to be doing!
Saving us time (and from boredom) is one of the greatest benefits of automation. But it isn't the